Shipping policy
Shipping Policy
Effective Date: June 2026
At BODYOLOGY™, we're committed to delivering your order as quickly and accurately as possible. Please review the following Shipping Policy before placing your order.
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Order Processing
Orders are processed Monday through Friday, excluding weekends and U.S. holidays.
Please allow 1–3 business days for order processing before your order ships. During new product launches, promotions, holidays, or periods of high order volume, processing times may be extended.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
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Shipping Methods & Delivery
Shipping rates and estimated delivery times are calculated at checkout based on your delivery address and selected shipping method.
Estimated delivery times begin after your order has been processed.
Delivery estimates are provided by the shipping carrier and are not guaranteed.
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Domestic Shipping (United States)
Most domestic orders are delivered within 3–7 business days after shipment, depending on the shipping method selected and destination.
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International Shipping
BODYOLOGY™ proudly ships to select international destinations.
International customers are responsible for any applicable:
Customs duties
Import taxes
VAT
Brokerage fees
Other government-imposed charges
These fees are not included in the purchase price or shipping charges and must be paid by the customer.
International delivery times vary by destination and customs processing.
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Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.
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Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
BODYOLOGY™ is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping address, please contact us immediately. While we will do our best to assist, we cannot guarantee changes once an order has entered processing.
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Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.
BODYOLOGY™ is not responsible for packages that are:
Lost in transit
Stolen after delivery
Delayed due to weather
Delayed due to carrier issues
Delayed due to customs processing
Delayed because of circumstances beyond our control
If your package appears to be lost, we recommend contacting the shipping carrier first. We will gladly assist you in filing a claim when appropriate.
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Damaged Shipments
If your order arrives damaged, please contact us within 3 buisness days of delivery.
Please include:
Your order number
Photographs of the damaged item(s)
Photographs of the shipping packaging
A brief description of the issue
We will review your claim and determine an appropriate resolution.
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Final Sale
Due to the personal nature of activewear, all sales are final.
Returns, refunds, and exchanges are not accepted except where required by law or if you receive the wrong item or a verified manufacturing defect.
Please review our Size Guide carefully before purchasing. Our Sculpt Collection is designed with compression fabric and is intended to fit more snugly than traditional activewear.
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Shipping Restrictions
We reserve the right to limit or decline shipments to certain locations where shipping services are unavailable or restricted.
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Contact Us
If you have any questions regarding shipping or your order, please contact us.
BODYOLOGY™
Email: support@Bodyology.store